5 Disney World App Updates That We Didn’t Expect, But That Change Everything

We’ve seen some BIG changes in Disney World since reopening that have greatly altered the parks as we once knew them.

Magic Kingdom

Since Disney World has been continuing forward with its health and safety initiatives, high-touch surfaces have been reduced in the parks and capacity has been limited. Mask requirements, temperature checks, and more are completely new, but many of the newer features introduced to help guests have started to move towards a virtual format.

Even though Disney is trying to limit the number of people going to the parks at a time, they’re still trying to accommodate as many guests as possible (in the safest way possible, of course).

Hollywood Studios

While we weren’t too surprised to see more of an emphasis on contactless payment methods or shorter wait times on My Disney Experience, we didn’t expect to see so many of these virtual updates that have COMPLETELY switched up our experiences in the re-opened parks!

Walk-Up Dining

Although quick-service spots have re-opened with Mobile Order, and Advance Dining Reservations are available at table-service locations, walk-up options weren’t available initially for restaurants when the parks first opened. However, a month after Disney World started to bring guests back, the resort slowly started to put walk-up dining in place.

Screenshot from My Disney Experience

Previously, guests would generally be able to go to the hostess stand at a restaurant to reserve a spot that day. Now, walk-up dining has moved to the My Disney Experience app instead. While some restaurants have come and gone from the list, there are new restaurants being frequently added to the mobile list.

Sanaa Dining Room

Right now, we’re up to 12 (!!!) walk-up locations (all in Disney World hotels), which is a great option for people who want to visit restaurants on a whim! Honestly, we’re kind of shocked this feature wasn’t introduced sooner! This is VERY helpful for families who don’t have a pre-planned table service meal and just want to decide on the fly!

These are all the restaurants you can find on the Walk-Up Dining list!

New Mobile Order Process

Since Disney World is trying to make sure that distancing measures are used frequently throughout the parks, the process to visit quick-service locations is quite different from what we’ve seen in the past. In order to disperse lines so there aren’t large crowds, guests are heavily encouraged to use the Mobile Order option to purchase food and drinks around the parks.

Ordering Area

Although guests who have allergies, special requests, or looking to pay with cash are still able to place their order at the counter, the Mobile Order tool is the primary means of picking up meals and snacks around the parks now. After using the My Disney Experience app, guests can go to designated pick-up locations to receive their purchased food and drinks while maintaining distancing.

Raspberry Dole Whip

But, we’re happy to say that Cast Members are still providing cups of free ice water to guests so you can cool off from that Florida heat! Just be sure to tell the Cast Member at the entrance you’d like to get some free water.

Free Cups of Water

While we’ve been back to places like Cosmic Ray’s Starlight Cafe to experience lunch, many of our other favorite treats have started to pop up on Mobile Order as well. Even though the Cheshire Cat Tail has moved locations, fan-favorite Dole Whips like the Kakamora Float, Raspberry Dole Whip, and I Lava You Float are also (finally) back in the parks (so you’ll have plenty of opportunities to test out Mobile Order 😉).

Should Disney World offer discounts with the new Mobile Order? Here’s what we think!

Mobile Dining Check-in

We’ve been there before — you check-in for your dining reservation at a restaurant, and it takes still take ages for your party to be called. Since Disney World is leaning towards reducing the number of people gathering in one place at a time, Mobile Dining Check-in was put in place for a quicker and more distanced process in the re-opened parks.

Check-In

Guests are able to put all their information in the app during their virtual check-in (including party size, dietary restrictions, and more). After they’ve completed their process, Disney sends a text to the guests to confirm their check-in and call them back to the hostess stand when the table is ready.

Mobile Dining Check-In

Instead of waiting around near the restaurant to be called, the Mobile Dining Check-in lets everyone walk around the park or chill out while waiting to be texted. Plus, QR code menus are available to scan so guests can look at the menus ahead of time, which reduces contact with the high-touch surfaces of menus.

Here’s everything you need to know about Mobile Dining Check-in!

Disney Chat Feature

Ahead of the original Disney Resorts’ grand re-opening, Disney announced that it would be introducing a new chat feature in the My Disney Experience app that would allow guests to contact the front desk without having to physically stand at the desk. Initially, we had HUGE problems with it taking hours for us to get a response within the app.

Virtual Chat

However, when it’s working, you’re able to ask questions about housekeeping, room check-in, and even ask for more toiletries or towels.

Find out what unexpected dining feature has returned back to Disney Resorts!

Rise of the Resistance Boarding Passes

Since the ride debuted this past December, it has been crucial to get to Disney’s Hollywood Studios early to snag a Boarding Pass to ride Rise of the Resistance, but this system has seen one of the biggest shake-ups in the parks following the reopening!

Originally, the Boarding Groups were modified so guests weren’t crowding at the entrance of the park first thing in the morning (often HOURS before the park was scheduled to open!). Guests had three chances to join a boarding group at 10AM, 1PM, and 4PM. This was later adjusted to only offer two windows to score a boarding group10AM and 2PM instead.

Rise Preshow

Breaking the distribution up over multiple times throughout the day have been meant to reduce the number of people coming to Hollywood Studios first thing in the morning, but the groups are still going CRAZY fast — usually within a minute or so. If you score a group, My Disney Experience shows the estimated wait time before your group is called so you can hit up a few rides or grab a bite to eat with less worry your group will be called while you’re busy.

Screenshot of My Disney Experience App

But, that isn’t the only giant change that Rise of the Resistance has seen! We were TOTALLY caught off guard the other day when we spotted live Stormtroopers watching over transport vehicles inside (that we luckily escaped!).

Live Stormtroopers in Star Wars: Rise of the Resistance

We’ve been in the hangar room enough to be comfortable with the very much NOT alive Stormtrooper animatronics, so this was a fun surprise! Be sure to stay alert next time you’re on Rise of the Resistance — you never know who may be in there with you!

These are the three Rise of the Resistance changes you need to know before you go back to Disney World!

While we didn’t expect to see these changes in Disney World, most of these changes have actually improved our experience n the parks! While change might seem scary, it’s exciting to think that there is a whole lot in store for the future in Disney World (and we’ll be here to take you along for the ride with us)!

We’re still surprised these Disney restaurants aren’t open yet in the parks and resorts!

What has been your favorite new feature available through the My Disney Experience app recently? Let us know in the comments below!