Disney Introduces “Inclusion” as Fifth Key in Cast Member Training Worldwide

Any Disney Cast Member will tell you that they’re trained to stick to the Four Keys – Safety, Courtesy, Show, and Efficiency to bring the best in Disney service to guests. The following announcement was issued to Cast Members earlier today: For more than 60 years, the Four Keys of Safety, Courtesy, Show, and Efficiency have provided a foundation for our culture and guided our renowned approach to service as we’ve welcomed Guests from all over the world. As we […]

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