Disneyland Resort is launching an update to their Disability Access Service (DAS) called DAS Advance. With DAS Advance, guests can register for the service and select experiences ahead of their trip.
Eligible guests who will be visiting Disneyland Resort on or after December 20, 2021, can now pre-register. Guests can pre-register to use DAS Advance on future trips as soon as 30 days in advance of their park visit, but no less than two days before they arrive. Otherwise, they can register at a guest services location in person during their Disneyland trip.
Guests must pre-register via a live video chat with a Cast Member. During this chat, the guest will be able to book up to two one-hour return windows for select experiences.
The guest registering for DAS must be present for both the registration video call and in-person when redeeming return windows.
DAS is intended for Guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability. DAS doesn’t provide immediate access to experiences, but rather allows Guests to request a return time for a specific experience that is comparable to the current standby wait. This allows the Guest utilizing DAS to experience other attractions in the park instead of physically waiting in the standby line and enter through the Lightning Lane entrance once it’s time to ride.
Once registered, DAS is valid for the length of the ticket or up to 60 days, whichever is shorter.
On the day of their visit, guests can obtain return times from a Cast Member at Guest Relations. For guests who pre-register and take advantage of the DAS Advance planning option, these return times are in addition to their initial DAS Advance selections.
Disneyland is also developing a way for guests using DAS to receive return times through the Disneyland app instead of having to speak to a Cast Member. According to the Disneyland DAS webpage, this feature will launch later this year.
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