In what may come as a surprise to approximately nobody, Disney World’s website is once again STRUGGLING this morning.
Disney World
Disney does a lot of things really well — they have thrilling roller coasters, delicious restaurants, and beautifully themed hotels. The movies are iconic, and the music is magical. However, Disney’s websites and apps often leave something to be desired.
We’ve experienced technical problems during Annual Pass sales, when tickets go on sale for major events, and now, when 2024 vacation packages opened for booking. If you’re trying to book a package for your 2024 vacation, you may run into the same problems!
Here at the Disney Food Blog, we were all ready to book our 2024 vacations this morning at 6AM EST (Disney didn’t announce an official time for when vacation packages would go on sale today — May 31st — but in our experience, these don’t usually open up before 6AM, so we were playing it safe). We hopped onto Disney World’s website and were greeted by a waiting room page.
©Disney
We sat in that waiting room, which said our approximate wait time was “recalculating,” for about an hour until we finally saw progress around 7AM EST. At that time, our team members were given various wait times, likely depending on when they opened the webpage.
©Disney
The time we actually waited to get in and start booking 2024 vacation packages was actually much shorter than expected for some people. For example, one team member was given an approximate wait time of 30 minutes and actually only waited about 10 minutes before she was admitted to the website and could start making reservations.
©Disney
However, for other people, the waiting room never ended.
©Disney
After waiting for about 30 minutes, the page was updated to say, “We have currently paused online bookings and will resume as soon as possible.”
©Disney
Even though they’d previously seen an updated approximate wait time (ranging from 10 minutes to “more than an hour”), our team members reported that it was updated to say “Recalculating.” It’s possible that there were too many people attempting to book their 2024 vacations, so the website was at capacity and could not allow more people in.
Later, the message was updated to say, “We have currently paused bookings online and over the phone.” You can book packages and reservations by calling (407) 939-5277, but that line is currently closed as well. For now, the only thing to do is to stay in the online waiting room. Disney’s message says you should not leave that room: “To retain your place in the waiting room, please don’t refresh the page or select the back button.”
Cinderella Castle
We’ll continue to watch for more updates on this situation, and we’ll be sure to let you know when bookings reopen!
Stay tuned to DFB for more updates on all the latest Disney news.
Click here to learn all about Disney World’s app — including how to use it!
Join the DFB Newsletter to get all the breaking news right in your inbox! Click here to Subscribe!
WE KNOW DISNEY.
YOU CAN, TOO.
Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation.
Whether you’re a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever!
Save 25% on the 2023 DFB Guide to Walt Disney World Dining with code WDW2023.
Have you experienced problems with Disney World’s website today? Let us know in the comments!
The post Major PROBLEMS Could Impact Your 2024 Disney World Trip Booking first appeared on the disney food blog.
