Logjam at Disneyland Entrance as Magic Key System Goes Down

The Disneyland Park entrance is significantly backed up this morning after the system to allow Magic Key Holders to enter went down.

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Magic Key Holders were unable to scan their tickets for a time, though regular ticketholders were.

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This created long lines, upset guests, and frustrated Cast Members.

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Cast Members were eventually able to start letting Magic Key Holders in by manually entering reservation codes.

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The system was fixed by about 10:15 a.m., but there were already long lines by this point.

Disneyland Resort Magic Key Passes

Disneyland Resort introduced the Magic Key program as a replacement for Annual Passes. Sales began in August 2021 with four pass tiers. The highest tier, the Dream Key, sold out in October 2021, followed quickly by the Believe Key.

In December 2021, a class-action lawsuit was filed against Disney, alleging that Disney falsely advertised their highest tier Dream Key as having “no blockout dates” despite the very limited bucket of reservations available for Key holders.

Despite opposition from Disney’s legal team, a federal judge ruled that the lawsuit could move forward on May 13, 2022. On May 31, sales of all Magic Keys were suspended.

When renewals began in August, changes had been made to the program. The Dream Key was permanently discontinued, and a new Imagine Key was introduced. Notably, all four tiers now had blockout dates. Additionally, a clause was added to the terms and conditions requiring the Key Holder to waive the right to file a class action lawsuit upon agreement.

All four tiers went on sale again in April 2023, though the Believe and Enchant Keys sold out within a day. Passholders who already have these Keys can still renew them. Compare the four Magic Key tiers below.

Inspire – $1599

  • 6 park pass reservations
  • Free standard parking
  • 20% off select merchandise
  • 15% off select food and beverage
  • Unlimited Disney PhotoPass digital downloads (coming soon)
  • 20% off Genie+ (when purchased same-day after entering the park)

Believe – $1099

  • 6 park pass reservations
  • 50% off standard parking
  • 10% off select merchandise
  • 10% off select food and beverage
  • Unlimited PhotoPass digital downloads (coming soon)
  • 20% off Genie+ (when purchased same-day after entering the park)

Enchant – $699

  • 4 park pass reservations
  • 25% off standard parking at Toy Story Parking Area
  • 10% off select merchandise
  • 10% off select food and beverage
  • 20% off Genie+ (when purchased same-day after entering the park)

Imagine – $449

  • 2 park pass reservations
  • 25% off standard parking at Toy Story Parking Area
  • 10% off select merchandise
  • 10% off select food and beverage
  • 20% off Genie+ (when purchased same-day after entering the park)

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