A Disney World vacation is overwhelming to most people, and some folks might need a little extra assistance with their arsenal of patience and ways to navigate the complicated and crowded parks.
And that’s where the Disability Access Service (DAS) comes in. Disney has long earned a reputation for being an accommodating vacation destination for families that have a wide range of health or nutritional needs to work around, and the DAS system is just one of those tools to help families have the Disney vacation that fits with their family needs.
Let’s review a little about the DAS system and then walk you through how to get signed up for it, if it’s right for you and your family.
DAS Overview
Disability Access Service (DAS) is designed to accommodate guests and their families who have difficulty tolerating extended waits in a conventional queue environment due to a disability. The service allows you to schedule a return time that is comparable to the current queue wait for the given attraction. It does not provide immediate attraction access.
Once a return time is issued, you can enjoy other theme park offerings while you wait virtually for the return time to arrive, as opposed to waiting in the queue. When you redeem a return time, you can book another return time for the same or a different attraction. So think of it like having access to a Virtual Queue for all of the attractions.
DAS Advance
In addition to the traditional DAS system, Disney has recently introduced DAS Advance. It is a new, enhanced feature of the popular DAS program. During the DAS Advance video conference, you can select and book up to 2 DAS Advance selections for each day of your visit (subject to availability).
If a selection is available, you will be given a one-hour time period during the day of the visit to redeem the selection. Selections are valid for use only on the date and during the one-hour time period chosen and cannot be transferred. If you don’t pre-register for DAS, you will not be eligible to receive the DAS Advance selections.
Once you pre-register for DAS, you’ll be able to proceed to the booked attraction to confirm your identity before being able to use your DAS selections.
To maximize the benefits of DAS, you should plan ahead using available information to develop a tentative plan for your visit. Current and forecasted future wait times can be found in the Disney Genie service app tool, in addition to ride locations and attraction access options. DAS can also be used in addition to Disney’s Genie+ service and individual paid attraction selections.
Step-By-Step Registration Process
There are 2 ways you can register for DAS. The recommended option is to register in advance via live video chat between 2 and 30 days prior to a park visit. If deemed eligible for DAS, you (or a parent/guardian if the guest is under 18 years of age) will participate in a virtual registration process. The individual utilizing DAS must be introduced on the video call, and a photo will be taken of them. At the end of that process, you will then be able to select up to 2 DAS Advance selections for select attractions (subject to availability).
If you can’t pre-register for DAS, you can register in person with a Cast Member at Guest Relations on the day of your visit.
There are 2 ways to register for DAS: (1) pre-arrival via live video chat or (2) on-site at Guest Relations. A new option is to pre-register virtually with a Cast Member via live video chat between 2 to 30 days in advance of a park visit. Please note: At this time, live chat is offered in English only.
If you haven’t pre-registered, you should go to Guest Relations to request assistance.
Locations at Walt Disney World Resort include:
- City Hall at Magic Kingdom
- The Guest Relations lobby (near the Main Entrance) at Animal Kingdom
- The Guest Relations lobby (near the Main Entrance) at Hollywood Studios
- The Guest Relations lobby (near Spaceship Earth) at EPCOT
- Guest Experience Team kiosks
If DAS is provided, you (or a parent/guardian) will participate in a registration process, which requires having a photo taken.
Your DAS is valid for up to 60 days. If you visit Disney World multiple times throughout the year or are a local visiting the parks, you’ll need to repeat the process to keep your DAS up to date.
If Disney determines that any of the statements an individual requesting DAS access has made in the process of obtaining DAS are not true, that individual will be permanently barred from entering Walt Disney World Resort and the Disneyland Resort, and any previously purchased annual passes, Magic Key passes, tickets and other park products and services will be forfeited and not refunded.
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Have you used DAS in the Disney Parks before? Let us know about your experience in the comments below!
The post Step By Step Guide to Getting a DAS Pass in Disney World first appeared on the disney food blog.