NEWS: Major Problem Hits Disney World App and Disney+

NEWS: Major Problem Hits Disney World App and Disney+

There’s a lot happening in Disney World today! They’re tearing down buildings, adding new versions of our favorite attractions, and more.

©Disney

The changes have been a lot to keep up with, and now, it seems like even Disney is getting overwhelmed. How do we know? The My Disney Experience App is down! 

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You okay, Disney World? We think they’re going through it because the My Disney Experience App is going through it. The app sent a push message to our phones stating that they are experiencing technical issues.

©Disney

Disney apologized for any inconvenience and assured users that they are actively working on fixing the issues. This can throw a real wrench into guests’ plans because the app can be used for a ton of your planning in the park. It’s where you book your skip-the-line passes thanks to Lightning Lanes, you can mobile order your meals, it shows wait times around the parks, stores your photos, and more.

My Disney Experience app ©Disney

The app joins several other online tools in experiencing issues today, thanks to an Amazon Cloud Computing outage. According to AP News, internet users around the world have been experiencing disruptions on October 20th because of Amazon’s Web Services (AWS). Services like Snapchat, Roblox, Fortnite, and more have been impacted. Roughly 3 hours after the outage, Amazon confirmed it is starting to recover from the problem.

Tip Board tab on left; My Day tab on right; ©Disney

AWS provides “behind-the-scenes cloud computing infrastructure to many government departments, universities, and businesses… which allows them to provide online services.” Amazon stated there were “significant error rates” and that engineers were “actively working” on the issues.

©Disney

The Walt Disney Company does use AWS, according to Business Wire. They began using the service in 2021 to help expand Disney+ globally; however, it is unclear if they use it within the theme parks section of the company. It’s no surprise that this outage has also impacted Disney+! Disney’s streaming service is also currently down.

©Disney

We are eager to see how long the outage lasts and how it will impact guests’ experiences. Be sure to keep following DFB for more Disney news and updates.

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Oh boy, planning a Disney trip can be quite the adventure, and we totally get it! But fear not, dear friends, we compiled EVERYTHING you need (and the things to avoid!) to plan the ULTIMATE Disney vacation.

Whether you’re a rookie or a seasoned pro, our insider tips and tricks will have you exploring the parks like never before. So come along with us, and get planning your most magical vacation ever!


 

Do you use the app when visiting Disney World? Tell us in the comments.

The post NEWS: Major Problem Hits Disney World App and Disney+ first appeared on the disney food blog.

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