During a shareholders meeting on March 18th, 2026, Disney gave us an update on disability policies across Disney Parks.
Rider Switch sign at Space Mountain
In recent years, there have been many changes to accessibility in the parks, including restructuring the Disability Access Pass, which sparked considerable controversy among guests. This time, Disney gave shareholders the opportunity to vote on new policies.
During the Independent Review and Report on Accessibility and Disability Inclusion Practices proposal, it was mentioned that 85% of guests say that they are unlikely to return because of accessibility changes in the parks. It was also said that “it is not charity, it is not politics” in reference to why the Walt Disney Company should focus on the disability community, along with “these are not fringe guests. These are families planning multi-generational vacations.” It was also said, “protecting that magic means protecting the people who believe in it.”
Magic Kingdom’s Cinderella Castle
The board recommended that shareholders vote against the proposal, Independent Review and Report on Accessibility and Disability Inclusion Practices, which was:
“Given recent regulatory changes, we are including this proposal in the proxy statement, notwithstanding that we believe that it does not meet the requirements of Rules 14a-8, including on grounds that the proposal, read together with its supporting statement, is materially false and misleading in multiple respects, including statements regarding the Company and statements regarding purported research the proponent cities), related to the Company’s ordinary business operations and has already substantially implemented by the Company. These bases for exclusion are detailed in the Company’s no-action request submitted to the SEC on November 4th, 2025.”
The proposal was not approved. When the Disability Access Service was mentioned, D’Amaro mentioned that the service reflects the extensive work that has been done with experts and medical professionals in an effort to understand individual needs. It does not sound like any major changes are being proposed right now.
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