Josh D’Amaro, Chairman of Disney Parks, Experiences, and Products, stated during today’s IAAPA Expo that there will be “more to come” for the new fifth Key, Inclusion, in the parks. Inclusion was introduced as the fifth Key of Cast Member training in September. The four pre-existing Keys are Safety, Courtesy, Show, and Efficiency. The Inclusion announcement came a few months after it was announced both Walt Disney World and Disneyland would be re-theming Splash Mountain to The Princess and the […]

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