In response to our previous article about International guests struggling with the new Park Pass system at Walt Disney World, Universal Orlando Resort wants to offer the couple free tickets to their parks.

In an email to WDWNT, Universal Parks and Resorts Marketing expressed a willingness to provide the couple with a chance to have some fun at Universal Parks.

The email read, in part, “Orlando is too amazing of a destination not to give them the best experience possible and help them leave with a smile back home.”

Unfortunately, WDWNT does not have contact information for the anonymous couple.

Park Passes are here to stay at Walt Disney World, according to executives Bob Chapek and Josh D’Amaro. Chapek cited the system as “the backbone” of operations.

How do you feel about the Park Pass system at Disney World? Let us know in the comments.

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